Lufthansa Cargo has announced the launch of GlobeCross, a new German company wholly owned by the German airline and created through the merger of Heyworld and CB Customs Broker. The transaction was formally completed on 6 May 2026 and is designed to strengthen the group’s offer in cross-border logistics, with a particular focus on customs services and e-commerce solutions.
GlobeCross aims to respond to an increasingly complex international trade environment, in which e-commerce customers require faster, more predictable shipments that are fully compliant with regulations. The company combines Heyworld’s digital and scalable capabilities in e-commerce logistics with CB Customs Broker’s more than 20 years of certified experience in customs procedures.
The new company will operate as an integrated provider for businesses shipping goods across borders. Lufthansa Cargo says its approach will be based on transparency, digital management of information flows and scalable solutions from origin to final destination. The GlobeCross name reflects this positioning: “Globe” indicates the international scope of the business, while “Cross” refers to its ability to overcome geographical and regulatory borders by connecting markets, partners and systems in compliant logistics flows. Ashwin Bhat, CEO of Lufthansa Cargo, linked the creation of GlobeCross to the expansion of services beyond traditional airport-to-airport freight transport.
The merger will not change day-to-day operations for customers already served by Heyworld and CB Customs Broker. Lufthansa Cargo says contracts, contacts and services will remain unchanged. The change instead concerns the industrial structure of the offer: customers will be able to work with a single point of contact, with fewer operational interfaces, shorter decision-making routes and faster implementation of solutions tailored to individual requirements. Nikola Todic, managing director of GlobeCross, identified process simplification as one of the new company’s main goals. He said that combining e-commerce logistics and customs expertise in a single integrated solution makes it possible to reduce interfaces, limit delays at borders and manage shipments at scale from origin to the recipient’s door.
GlobeCross’s portfolio is organised around three operational areas. The first covers integrated e-commerce solutions, connecting transport, customs and last-mile delivery to reduce complexity, increase speed and ensure full visibility of flows. The second concerns import terminals for e-commerce, meaning dedicated gateways at major air cargo airports, supported by certified proprietary systems for handling and customs clearance. The third covers digital and customised customs services for imports and exports in the European Union, aimed at various industrial sectors and supported by more than 20 years of experience and AEO C/S certification.
Another important element of the operation is the operating model chosen for GlobeCross. The company will adopt an asset-light model, focused on software, processes and expertise rather than physical infrastructure. According to Lufthansa Cargo, this approach provides greater flexibility, rapid scalability and shorter launch times for new solutions. GlobeCross will operate independently in the market, while benefiting from access to the Lufthansa Group’s logistics ecosystem. The new company is based at Frankfurt Airport.
